🧩 COURSE SYLLABUS (CLASS-WISE / MODULE-WISE)

🔹 Module 1: Introduction to Professional Ethics (2 Classes)

• Meaning of Ethics & Professional Ethics
• Importance of Ethics in Workplace
• Personal Values vs Professional Values
• Ethics and Career Growth

🔹 Module 2: Work Culture & Organizational Values (3 Classes)

• Understanding Work Culture
• Organizational Rules & Policies
• Discipline, Punctuality & Responsibility
• Respect for Hierarchy & Authority

🔹 Module 3: Integrity, Honesty & Accountability (2 Classes)

• Integrity at Workplace
• Honesty in Work Responsibilities
• Accountability & Ownership of Work
• Ethical Decision-Making

🔹 Module 4: Professional Conduct & Behaviour (2 Classes)

• Professional Attitude & Behaviour
• Respect, Trust & Team Harmony
• Handling Confidential Information
• Avoiding Workplace Misconduct

🔹 Module 5: Ethics in Teamwork & Customer Interaction (2 Classes)

• Ethical Team Behaviour
• Fairness & Non-Discrimination
• Customer Ethics & Service Responsibility
• Handling Ethical Dilemmas

🔹 Module 6: Case Studies, Role Plays & Assessment (1 Class)

• Real-Life Workplace Ethics Case Studies
• Ethical Behaviour Role Plays
• Final Assessment & Feedback

📝 ASSESSMENT & CERTIFICATION

• Participation, Case Studies & Activities: 40%
• Final Practical Assessment & Viva: 60%

🎓 Successful learners will be awarded:

Certificate in Professional Ethics & Work Culture

issued by LTPL Skill Foundation

💼 LEARNING OUTCOMES

After completion, learners will be able to:

• Demonstrate ethical behaviour at workplace
• Follow organizational values & rules
• Show honesty, integrity, and accountability
• Maintain professional conduct
• Build trust with colleagues, employers, and customers