🧩 COURSE SYLLABUS (CLASS-WISE / MODULE-WISE)

🔹 Module 1: Introduction to Workplace Etiquette (2 Classes)

• Meaning of Workplace Etiquette
• Importance of Professional Behaviour
• Corporate Culture & Work Environment
• Expectations from Employees

🔹 Module 2: Professional Appearance & Grooming (2 Classes)

• Dress Code & Personal Grooming
• Body Language & Posture
• Professional Attitude & First Impression
• Office Discipline

🔹 Module 3: Office Behaviour & Conduct (3 Classes)

• Punctuality & Time Discipline
• Workplace Communication Etiquette
• Respect for Seniors, Peers & Subordinates
• Do’s & Don’ts at Workplace

🔹 Module 4: Email, Phone & Meeting Etiquette (2 Classes)

• Professional Email Etiquette
• Telephone Manners
• Meeting Behaviour & Participation
• Online Meeting (Virtual Office) Etiquette

🔹 Module 5: Team Behaviour & Workplace Relationships (2 Classes)

• Teamwork & Cooperation
• Handling Conflicts Professionally
• Workplace Ethics & Integrity
• Diversity & Inclusion Awareness

🔹 Module 6: Corporate Behaviour Assessment (1 Class)

• Role Plays & Case Studies
• Workplace Behaviour Scenarios
• Final Assessment & Feedback

📝 ASSESSMENT & CERTIFICATION

• Class Participation, Activities & Role Plays: 40%
• Final Practical Assessment & Viva: 60%

🎓 Successful learners will be awarded:

Certificate in Workplace Etiquette & Corporate Behaviour

issued by LTPL Skill Foundation

💼 LEARNING OUTCOMES

After completion, learners will be able to:

• Follow professional workplace behaviour
• Maintain proper office etiquette
• Communicate respectfully with colleagues & seniors
• Present themselves professionally
• Adapt quickly to corporate work culture