🧩 COURSE SYLLABUS (MODULE-WISE / CLASS-WISE)

🔹 Module 1: Introduction to Office Administration (3 Classes)

• Role of Office Administration
• Responsibilities of an Office Administrator
• Office Structure & Hierarchy
• Professional Attitude & Discipline

🔹 Module 2: Office Operations & Procedures (5 Classes)

• Day-to-Day Office Activities
• Office Policies & Procedures
• File Movement & Workflow
• Office Supplies & Asset Management

🔹 Module 3: Office Communication & Coordination (4 Classes)

• Internal & External Communication
• Telephone & Front Office Etiquette
• Email & Official Correspondence
• Coordination with Departments

🔹 Module 4: Documentation & Record Management (4 Classes)

• File Management System
• Office Registers & Records
• Document Drafting (Notices, Letters, Memos)
• Confidentiality & Data Security

🔹 Module 5: Office Support Functions (4 Classes)

• Meeting & Event Coordination
• Travel & Appointment Scheduling
• Vendor & Service Coordination
• Time & Task Management

🔹 Module 6: Basic Office Management Tools & Compliance (3 Classes)

• Basic Computer & Office Software Awareness
• Attendance & Leave Records
• Office Ethics & Professional Behaviour
• Compliance Awareness (Basic)

🔹 Module 7: Practical Tasks & Assessment (1 Class)

• Office Administration Case Study
• Documentation Practice
• Final Assessment & Feedback

📝 ASSESSMENT & CERTIFICATION

• Participation, Assignments & Practical Work: 40%
• Final Assessment, Case Study & Viva: 60%

🎓 Successful learners will be awarded:

Certificate in Office Administration & Management

issued by LTPL Skill Foundation

💼 LEARNING OUTCOMES

After completion, learners will be able to:

• Handle day-to-day office administration tasks
• Manage office documentation and records
• Communicate professionally within the organization
• Coordinate meetings, schedules, and office activities
• Support managers and departments efficiently

🚀 CAREER / BUSINESS PATHWAYS

• Office Administrator / Office Assistant
• Administrative Executive (Junior)
• Front Office Executive
• Office Coordinator
• MSME Administrative Support Staff